Refund & Cancellation Policy

Refund Policy

• Payments once made towards any investment plan are non-refundable.
• In case of duplicate/failed transactions, please contact us at support@nitionzpvtltd.com within 7 calendar days.
• If approved, refunds will be processed back to the original payment method within 7–10 business days.

Cancellation Policy

• Once a plan is purchased and activated, cancellation is not permitted.
• Users are advised to carefully review plan details before confirming payment.

Exceptional Circumstances

Refunds may be considered in exceptional circumstances such as:

• Technical errors on our platform leading to incorrect charges
• Duplicate payments due to system malfunction
• Unauthorized transactions (subject to investigation)

How to Request a Refund

1. Contact our support team at support@nitionzpvtltd.com
2. Provide transaction details and reason for refund request
3. Our team will review your request within 3-5 business days
4. If approved, refund will be processed within 7-10 business days